Privacy Policy
Effective date: July 14, 2026
1. Who we are
Palo Alto Peps is operated by 209PEPS LLC. This policy explains what information we collect when you use this website and place orders, how we use it, and the choices you have.
2. Information we collect
Information you provide. Contact and fulfillment details (name, email, phone, and shipping or meetup address), account credentials if you register, and the contents of any order or claim you submit.
Payment information. Card payments are processed by our payment processor. We do not store full card numbers on our servers; we retain only a payment reference and status.
Automatically collected. Basic technical data such as your browser type and interactions needed to operate the site securely.
3. How we use information
We use your information to process and fulfill orders, communicate with you about your order or claim, provide customer support, prevent fraud and abuse, and comply with legal obligations.
4. How we share information
We share information only as needed with service providers who help us operate the business (such as payment processing and shipping), or when required by law. We do not sell your personal information.
5. Data retention & security
We retain order and account records as long as necessary for business and legal purposes, and we use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is completely secure.
6. Your choices
You may request access to, correction of, or deletion of your account information, subject to records we are required to keep. Contact us using the details below to make a request.
7. Children
The Services are intended only for researchers aged 21 and older. We do not knowingly collect information from anyone under 21.
8. Contact
Questions or requests regarding this policy may be directed to the operating entity below.